Your pets safety and care is our top priority. We want to help you make the right decisions and put your mind at ease when it comes to your dog or cat’s health. Here are some frequently asked questions our customers have had about our products and the benefits they can provide their pets .

If you still have questions you can always contact us and we would be happy to answer any additional questions you may have.

Will it make my cat or dog high?

No! ElleVet products cannot make your dog high. It does not contain the compound that causes a “high”, which will not cause a psychoactive effect. Some dogs will sleep more, but this is a positive result. Sensitivity to the product does not imply your pet is “high”.

Are there any side effects when giving my pet hemp oil?

Side effects, if any, are usually mild and not observed. Occasionally your pet may have brief GI side effects, most often soft stools or diarrhea. They may also show signs of mild sleepiness during initial loading dose, particularly in smaller dogs where dosing might be harder to control.

If your pet is taking medications, it is important to let your veterinarian know about the supplements you are giving your pet.

Has your product been tested and is it safe to give to my pets?

Yes. We put research behind all of our products and test them with the best veterinarians in the country, including a pharmacokinetic study and clinical trial with Cornell University College of Veterinary Medicine. Currently we are in three clinical trials with the University of Florida Veterinary School. We have also performed long-term safety studies for both dogs and cats.

How long does it take for the hemp oil to work?

Anywhere between two days and one week. Some pet owners see a noticeable difference within 24 hours, but large dogs (100+ lbs) can take up to two weeks to show improvement.

What if my pet eats more hemp oil than they should?

Your pet should be perfectly fine but may show some signs of side effects. These include brief GI side effects, most often soft stools or diarrhea. As well as, signs of mild sleepiness, particularly in smaller dogs where dosing might be harder to control. You will just need to wait for them to pass and then resume normal dosage to maintain support.

Can I give my pet a higher dose of hemp oil?

Yes, if your pet is having more discomfort, or if you have extra activities planned, you can double the dose. If your pet does better on the loading / initial dosage, feel free to stay on that dose. Many larger dogs can actually benefit from higher doses.

How many times a day should my dog take the ElleVet Chews?

2-3 times a day or every 8-12 hours is recommended, based on our pharmacokinetic study.

What if we miss a dose?

​Simply resume as soon as possible to maintain support.

What is the potency of ElleVet’s hemp oil?

Our oil has a potency of minimum 50 mg per ml. Each drop of oil contains 2.1-2.2 mg, with 30 drops per ml.

Each ElleVet large chew contains 15mg, and each small chew contains 10 mg.

Is your product organic?

Yes, ElleVet products are completely organic. Our hemp is organically grown, our sesame seed carrier oil is organic, and all chew ingredients are organic.

My dog has allergies and/or food sensitivity. Can I still use your product?

Yes, but we recommend using our oil rather than our chews.

Can I give my pet hemp oil with other supplements / medications?

Typically, side effects are not observed — however occasionally dogs show signs of mild sleepiness during initial loading dose, particularly in smaller dogs where dosing might be harder to control.

If your pet is taking medications, it is important to let your veterinarian know about the supplements you are giving your pet.

Is your product recommended by veterinarians?

Yes! Veterinarians nationwide trust our product for reliable, effective and well researched results. Veterinarians recommend ElleVet products to their clients and give ElleVet to their own dogs — the best recommendation of all!

Do you have a COA for your product?

Yes. We test every batch and our COA and terpene profile is always available upon request.

Why is ElleVet better than other hemp oil products?

Our favorite question! First, we have research behind our product, and have spent years determining what cultivars deliver the best results. After selecting the highest-performing strains, we conducted metabolic studies and clinical trials to ensure the best possible product. We maintain professional quality control standards, and have a COA available for every batch. Our dosing is precise and potent, providing more milligrams per milliliter of active ingredients than any other solution on the market. Finally, our product is complete-spectrum — not just a hemp isolate — delivering higher quality and better performance.

Where can you ship your products?

We are pleased to offer free ground shipping for retail orders over $150.00 and for wholesale orders over $250.00. For retail orders less than $150.00 within the U.S., ground shipping is a flat rate of $4.95. Ground shipping generally takes 3-5 business days from the time an order is placed to arrival at your door. Ground shipping orders may be slightly delayed during holidays and promotions. For wholesale orders less than $250.00 within the U.S. or expedited shipping options for retail purchases, please call us at 844-673-7287. We unfortunately do not ship internationally.

What is your return policy?

ElleVet Sciences LLC has full faith in our Products. Unopened Products can be returned for a full refund within 30 calendar days of purchase. We cannot accept returns on expired products. If You purchased our Product from a wholesaler, please contact them directly to enquire about any return policy they may have.